Consumers don’t have time for clunky interfaces anymore. We used to be okay...

https://smoothdecorator.com/what-convenience-means-beyond-speed-why-your-app-fails-when-you-ignore-the-details/

Consumers don’t have time for clunky interfaces anymore. We used to be okay with waiting, but now, if an app doesn't load instantly, we’re out. People now expect convenience as the baseline