email-style feedback inbox
https://future-wiki.win/index.php/How_Internal_Team_Notes_Streamline_Customer_Feedback_Management
Think of this as a central place where feedback lands just like emails in your inbox—organized by sender, date, and topic, ready for you to reply, archive, or forward to someone else. It makes sorting through praise, suggestions, and complaints feel almost natural, letting you handle them like everyday messages without extra fuss.