Patients once accepted phone queues as normal. Today, they expect healthcare to...

https://www.fastbookmarks.win/patients-expect-more-than-a-paper-letter-these-days-having-spent-years

Patients once accepted phone queues as normal. Today, they expect healthcare to match the speed of their mobile lives. Whether it is a video consult or a secure portal for repeat meds, people now value flexibility over rigid appointments