Voice AI can slip up by mishearing or misinterpreting info, leading to wrong...

https://www.bookmarking-planet.win/voice-ai-can-slip-up-by-giving-wrong-answers-when-it-mishears-or-jumps-the-gun

Voice AI can slip up by mishearing or misinterpreting info, leading to wrong answers. Catching errors before they reach customers is key. One practical step: use readback for order IDs to confirm accuracy