When a team needs five tools for one task—or spends its day manually chasing...

https://www.inc.com/benjamin-laker/why-the-best-business-ideas-come-from-the-messiest-workflows/91350475

When a team needs five tools for one task—or spends its day manually chasing approvals—the workflow may reveal a business idea. This article explores how to spot those friction points as AI raises expectations for faster, smoother service.